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  • Outsourcing Officer - Luxembourg

    Convera - Luxembourg Financial, 68 rue du Fort Niedergrunewald, Luxembourg, LU-LU, LUX ● Sol. nº 371
    viernes, 31 de marzo de 2023
    Outsourcing Officer - Luxembourg   As an Outsourcing Officer in our European HQ in Luxembourg, you will be  responsible for setting up and implementing the outsourcing oversight framework for Convera Europe Financial SA (“CEF”) ensuring a strong level of oversight and due diligence is in place across all critical outsourcing arrangements, both external and internal. You will also support the business units in their duties with regards to services outsourced by CEF and secure a harmonized first ... Más
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  • Principal, Customer Instights

    London, UK ● Sol. nº 399
    jueves, 23 de marzo de 2023
    Convera is seeking a Principal, Customer Insights to join our global Customer & Market Insights team. We are looking for someone with strong business acumen and market research experience to relentlessly obsess about our customers and their motivations. Based in either New York or London, this role will serve as the go-to expert for customer research, delivering programs that provide scalable sources of customer insights. In this role, you will need to be an experienced research expert able to d ... Más
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  • Onboarding Specialist

    Peterborough, UK ● Sol. nº 414
    lunes, 20 de marzo de 2023
    Convera is seeking an Onboarding Specialist based in Peterborough or London, UK, Vilnius, Lithuania or any of our locations in Europe. This is a rare opportunity to join Convera as a founding member of the Customer Success Programs & Operations function; helping to shape the future of customer experience for more than 30,000 small and medium-sized businesses, educational institutions, financial institutions, law firms, and NGOs spanning over 40 countries and territories and 140 currencies. The O ... Más
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  • Customer Support Associate

    Malta ● Sol. nº 410
    lunes, 20 de marzo de 2023
    Convera is seeking a Customer Support Associate based in Malta. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention.This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, ... Más
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  • Senior Director, Technology & Operations Re-engineering

    Vilnius, Vilnius City Municipality, Lithuania ● Sol. nº 290
    miércoles, 15 de marzo de 2023
    We are looking for a forward-thinking Senior Director of Tech Operations with strong technical leadership qualities,product management and process re-engineering experience, who will build and lead our operations re-engineering efforts including redefining the application stack that will improve our efficiency and quality of service to our customers.  The scope of the role will be supporting both our operations, compliance and risk organizations in transforming the end-to-end payment and case ... Más
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  • Credit Analyst

    Toronto, ON, Canada ● Sol. nº 411
    martes, 14 de marzo de 2023
    As a Credit Analyst with Convera based in Toronto (hybrid role), you will be responsible for credit assessments of new clients and review existing customers to establish and assess the provision of acceptable credit terms in accordance with Converas company policy You will be responsible for:  • Provide written credit assessment of new clients in a timely manner and within established SLAs. • Conduct annual reviews on Convera clients’ credit position. • Ensure a high standard of writt ... Más
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  • Engineering Manager - Remote

    Pune, India, Business Bay, Pune, IN-MH, IND ● Sol. nº 409
    lunes, 13 de marzo de 2023
    As an Engineering Manager with Convera; You will be responsible for: Collaborating with multi-disciplinary team of engineering, data science, product management, infosec to deliver new platform capabilities that provide customer value. Leading 2-3 full stack Pods consisting of front-end, back-end, and automated testing engineers Building and maintaining a roadmap of both business and technical initiatives and deliverables Taking ownership of Enterprise produc ... Más
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  • Senior Director, Technology & Operations Re-engineering

    London Alphabeta 1.75, 14-18 Finsbury Square, London, GB-LND, GBR ● Sol. nº 211
    viernes, 10 de marzo de 2023
    We are looking for a forward-thinking Senior Director of Tech Operations with strong technical leadership qualities,product management and process re-engineering experience, who will build and lead our operations re-engineering efforts including redefining the application stack that will improve our efficiency and quality of service to our customers.  The scope of the role will be supporting both our operations, compliance and risk organizations in transforming the end-to-end payment and case ... Más
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  • Group Chief Risk Officer Global Remit – London

    London Alphabeta 1.75, 14-18 Finsbury Square, London, GB-LND, GBR ● Sol. nº 351
    jueves, 9 de marzo de 2023
    Group Chief Risk Officer Global Remit – London   As a Group Chief Risk Officer Global Remit with Convera, based in our London office, you will be responsible for promoting a sound risk culture across all entities and regions of our organization through ensuring that there is a well-defined risk appetite framework that helps employees take informed decisions as they execute their business plans.  This is a high impact and hands on role where you will strategically implement the risk governance pr ... Más
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