Director, Product Managed Services

Charlotte, NC, USA Req #1852
Tuesday, September 6, 2022

At Odyssey, we believe high expectations are the key to everything. When we strive to become better than what we are, everything around us becomes better, too.  Odyssey strives to foster an environment that allows employees to develop new ideas and thrive. With our advanced technology, global network and integrated processes, we regularly break new ground for clients and are able to offer logistics careers that cultivate successful professionals and develop existing talent.

Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as professionals in other administrative and specialized areas who work at multiple locations across the United States, as well as in our international operations in North America, Europe and Asia.

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Summary / Primary Role: 

The Product Director, Managed Services drives the identification, requirement gathering, selection and implementation of a product suite to support a growing managed services division.   The leader is responsible for creating strong working relationships & influence across executive leadership, product management, engineering, and other functional groups to execute the product strategy across the businesses, partners, and customers.


Principal Duties and Responsibilities:

(Management may amend or assign duties and responsibilities to this job at any time)

  • Drive vision & strategy, roadmap, and product lifecycle for the Managed Services division’s product footprint
  • Work cross functionally across engineering, marketing, sales, internal and external customers, and senior management teams to formulate and execute the strategy
  • Leverage data and analytics to validate trends and opportunities created with new products
  • Translate complicated customer & business process requirements into defined configurations to reduce customizations and support scalable growth
  • Proactively drive portfolio and investment decision to balance customer needs, address technical debt and provide long-term enterprise differentiation
  • Develop training and roll out plans to ensure high adoption of new products
  • Mentor and assist team members on defining work efforts to hand over to the engineering teams
  • Monitor industry trends and competitor activities to identify new opportunities for Odyssey Logistics
  • Build scalable solutions that minimize technical debt
  • Collaborate with other product directors to ensure reuse of common solutions

Qualifications and Key Skills:

(The following are representative of the education, experience, knowledge, skills, or ability required for this position)

  • 5-7 years of product management experience in the logistics industry. This includes working knowledge of managing truckload and LTL freight for customers’ domestic and international operations.
  • 2-5 years managing product owners and/or product managers
  • Strong business analysis, problem solving, and strategy development skills
  • Grit and determination to deliver on time

Work Environment:

Normal office environment.   


Physical Demands:

Must operate normal office equipment such as a phone, computer, and copy machine. Prolonged periods sitting at a desk and working on a computer.  


We offer competitive compensation and benefits package including:

  • Choice of medical plans with FSA, HRA and HSA options;
  • Company-paid dental and life/disability Plans; 
  • 401K with company match;
  • Preferred vendor discounts;
  • Work-life balance

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Other details

  • Job Family Technology
  • Pay Type Salary
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Location on Google Maps
  • Charlotte, NC, USA