Title and Registration Representative
Job Title: Title and Registration Representative
Department: Title and Registration
Location: (ALS) El Cajon, CA
Reports to: Manager, Title and Registration Services
Company Information: DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the U.S. and Canada since 1986 and more than 800 team members across 30 locations. When you join the DISA family, you join an industry leader that more than 27% of fortune 500 companies use. With a rich history of IT innovation, we have more than 40,000 customers and complete more than 6 million orders each year.
DISA is proud to be a 2022 “Top Workplaces” award winner. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Position Summary: Provides excellent and prompt customer service by assisting clients with various inquiries and requests associated with Dept. of Motor Vehicle (DMV) Title and Registration services involving multiple states and jurisdictions. Applies knowledge to a wide variety of vehicles that includes cars, passenger vans, commercial vehicles, tractor-trailers, equipment, etc. The ability to process documents and applications accurately and timely is critical.
·Receives customer calls and assists walk in customers with processing DMV applications through BPA system
·Interprets, applies, and explains to clients the California Vehicle Code, administrative regulations, policies, and procedures pertaining the registration and ownership of motor vehicles
·Determines if vehicles are subject to registration and transfer of ownership
·Preparing processing logs, other needed documents, verifies fees, penalties, and charges, sets upfolders
·Ensures full compliance with DMV protocols and requirements. May research information and contact DMV as necessary.
·Update, and maintain processing logs
·Invoice Clients for services and fees
·Performs other duties as needed
Other functions: May need to visually check vehicles for body type, usage, and verification of identification (VIN) and license numbers.
·Frequent use of fingers, hands and wrists
·Sitting for more than 6 hours per day
·Standing and walking for less than 1 hour per day
·Limited stooping, bending, and twisting
Required Qualifications: Required to pass a Live Scan and Background check
·High school diploma or GED
·Related experience preferred in a dealership, auction, DMV, transportation company or similar service
·Experience utilizing customer service skills while working under pressure
·Good computer skills to navigate between applications once trained
·Detail oriented, organized and has the ability to problem solve
·Must show initiative and be reliable to work with a high level of independence
·Some college experience or Associates degree
·Bilingual helpful, but not required
CALIFORNIA JOB APPLICANTS REGARDING THE COLLECTION OF PERSONAL INFORMATION
PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS REGARDING THE COLLECTION OF PERSONAL INFORMATION
DISA Global Solutions Inc, and its operating groups, subsidiaries and affiliates, (“the Company”) are committed to protecting the privacy and security of personal information of all individuals including job applicants. The Company collects personal information of job applicants in connection with its recruitment and hiring activities. The Company does not sell or otherwise disclose this personal information for monetary consideration or a business purpose to any third parties.
The Company is committed to complying with the California Consumer Privacy Act (CCPA”) effective January 1, 2020; and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Job applicants with disabilities may access this notice in an alternative format by contacting The California Privacy Protective Agency.
What Categories of Job Applicant Information Do We Collect and How Do We Use This Information?
We collect the following categories of personal information for the purposes described below:
- Name, address, and Email Address.
- Education information.
- Employment history, employment experiences, and references.
- Military service.
- Voluntary self-disclosure information regarding gender, race/ethnicity, veteran status, and disability status; and
- Information provided by you during the hiring process.
The Company collects this information to hire the best qualified applicants and to comply with applicable employment laws.
I have received, read, and understood the above Privacy Notice and information contained therein.
- Job Family Representative
- Job Function Operations
- Pay Type Hourly
- Min Hiring Rate $8.00
- Max Hiring Rate $19.00
- Travel Required Yes
- Travel % 10
- 850 Arnele Ave, El Cajon, CA 92020, USA
- San Diego, CA, USA