Drug and Alcohol Processing Specialist
Job Assignment: Drug and Alcohol Processing Specialist
Location: Tustin, CA
Reports To: Processing Manager
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, and transportation compliance. We have over 700 employees across North America including our Houston, Texas headquarters which houses nearly 300 employees. DISA has specialized in promoting workplace health and safety since 1982 and is the leading provider of drug and alcohol testing and background screening in the energy sector. We’re also the fastest growing transportation compliance in the industry! DISA is highly committed to quality and service excellence, and our team of IT innovators has developed one of the most advanced platforms in the industry.
DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Performs tasks in the data processing department, including but not limited to sorting and processing chain of custody forms, drug test results, and breath alcohol tests; Communicates with various departments across the company to ensure receipt of important documents; Assists with answering phones, maintaining the upmost professionalism to clients and vendors; Updates protocols and maintains spreadsheets and documents using Microsoft Office 360; Works as part of a team that fosters a culture of collaboration, continuous improvement, and accountability; Other duties as assigned.
Responsible for reviewing and processing documents on various processing platforms.
Ability to solve problems quickly and adapt in a fast-paced environment.
Active Listener that demonstrates a friendly, upbeat disposition working with others.
Scans, emails and faxes documents for processing using programs like Adobe PDF and Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Answers phones and transfers calls to the appropriate individual/department.
Attends monthly processing meetings. Meets company performance standards, follows protocol, and escalates potential issues.
Contributes to the achievement of the Processing Team.
Required Education or equivalent years of experience:
High School Diploma and Related Associate Degree and/or 1 (one) year of Customer Service experience preferred
Preferred Requirements: Bilingual (Spanish) helpful, but not required
Physical Working Conditions (ADA):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job in an office environment, the employee is regularly required to talk, hear, walk, sit, stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. Employee must occasionally lift up to twenty-five (25) pounds. Specific vision abilities required by the job includes: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Schedule - Monday - Friday - 8 a.m. - 5 p.m. PST
- Job Family Specialist
- Job Function Operations
- Pay Type Hourly
- Travel Required No
- 17592 17th St, Tustin, CA 92780, USA
- Tustin, CA, USA