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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14169Thursday, March 30, 2023This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ...Read more about Workforce Management AnalystMore
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The (Customer Care, Customer Service, Account Service)Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance met ...Read more about Pet Care Team LeaderMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14212Tuesday, March 28, 2023Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, spe ...Read more about Consumer Account ManagerMore
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SUMMARY The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs in ...Read more about TrainerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14188Monday, March 27, 2023Summary The Project Manager leads all phases of the project management life cycle - Initiation, Planning, Execution, Implementation, Controlling and Closing. The position is responsible for executing projects within the constraints of scope, schedule, quality and budget. This includes resource planning and management of team members, third-party contractors and consultants. The Project Manager is also responsible for requirements gathering, scoping, estimating, developing the Statemen ...Read more about Project Manager IMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ...Read more about Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14193Friday, March 24, 2023Summary This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily electronically and occasionally over the phone/virtual meeting. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing products. Essential Duties & Responsibility Other dutie ...Read more about Consumer Sales RepresentativeMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #14146Friday, March 24, 2023SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. ...Read more about Customer Care Rep-EntertainmentMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #14204Friday, March 24, 2023EARN Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Th ...Read more about Call Center RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #14204Friday, March 24, 2023EARN Up to $19hr Alta Resources is hiring Customer Service Representatives, located at our Fort Myers call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required. Each of our client teams are like a small community within our company. Th ...Read more about Customer Service RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14190Thursday, March 23, 2023Alta Resources is looking for Multi-Channel Customer Service Representatives. The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email ...Read more about Multi-Channel Customer Service RepresentativeMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14177Tuesday, March 21, 2023The Customer Care Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to inbound and/or outbound phone calls, email, and data entry. Additional duties may include updating reports, assisting in the final testing of new and re ...Read more about Customer Care RepMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14156Tuesday, March 21, 2023The Customer Care Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to inbound and/or outbound phone calls, email, and data entry. Additional duties may include updating reports, assisting in the final testing of new and re ...Read more about Customer Care RepMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14173Tuesday, March 21, 2023Under the general direction of the HR Director and the Company Physician, this position is primary responsible for the protection, promotion, and maintenance of health of all Alta PH employees. Specifically responsible for promoting wellness, healthy lifestyle and safe work environment in the company, facilitating employee wellness activities and programs from primary illness prevention to providing guidance on workplace related illness emergencies and carrying out administrative tasks on health ...Read more about HR Corporate NurseMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14144Thursday, March 16, 2023The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional du ...Read more about Customer Care RepMore
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SUMMARY The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs in ...Read more about TrainerMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14158Thursday, March 16, 2023The Social Media Specialist will be responsible for ensuring overall company compliance is met for all social media activities across all programs. This includes monitoring social media activities for appropriateness, as well as potential adverse events and product quality complaints. This position requires a critical thinker who can multi-task through multiple applications while understanding brand strategies and helping the team to achieve brand objectives. It requires individuals to have a cr ...Read more about Social Media SpecialistMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14167Thursday, March 16, 2023Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling t ...Read more about Account ManagerMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14153Thursday, March 16, 2023SummaryThe Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties.Essential Duties & ResponsibilityOther duties may be assigned. · Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically co ...Read more about Account Manager- Lifestyle BrandsMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14171Thursday, March 16, 2023Coordinates the day-to-day administrative and facilities services on site in compliance to the departmental procedures implemented. Responsible on the development and implementation of Alta Resources’ Occupational Safety & Health (OSH) for employees and other staff. Coordinates with partner vendors involved in promoting health and safety of the entire site.POSITION RESPONSIBILITIES•Manage all Alta Resources facility related concerns, ensure physical resource coordination including workstation al ...Read more about 0502 Buidling Site Facilities OfficerMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ...Read more about Customer Care RepMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14157Tuesday, March 14, 2023This position is responsible for sourcing, screening, and selection of new hire for a variety of positions as well as supporting recruiting efforts within other areas of the company including other locations. This position is also responsible for data entry, scheduling interviews, answering phones, accommodating walk-in interviews. In conjunction with other HR staff, this position coordinates onboarding and offboarding activities.POSITION RESPONSIBILITIES•Assists with end to end recruiting proce ...Read more about Temp HR Admin/RecruiterMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14134Tuesday, March 14, 2023This position is responsible for providing analysis for changes to operations to ensure maximizing company ROI while meeting industry metrics. This includes pricing analysis for all new and existing contracts as well as vendor contracts. This position is expected to have business acumen to add qualitative information of external and internal factors to quantitative analysis. This position will also assist in the preparation, analysis, and distribution of the financial statement package ...Read more about Senior Financial AnalystMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14131Tuesday, March 14, 2023The Program Director manages and directs an Inbound Contact Center in accordance with the organizations strategic mandates of Governed Growth, Achieved Profitability, Reduced Risk, and Increased Technology-Based Services. These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but ar ...Read more about Program DirectorMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #14138Tuesday, March 14, 2023SUMMARY The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates. These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction. The Program M ...Read more about Operations ManagerMore