Human Resources Receptionist

The main responsibilities of this position include being the first point of contact for visitors, vendors, clients and job applicants.  This role will be performing a variety of administrative functions in addition to receiving the public and providing customer assistance.

In order to provide adequate coverage, the incumbent must be able to work 40 hours per week between the hours of 7:00 a.m. and 8:00 p.m.

Essential Duties & Responsibility

Other duties may be assigned.

Maintains confidentiality of all information handled

Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel

Answer questions about organization and provide callers with address, directions, and other information

Monitor visitor access and issues passes when required

Display original and creative thinking through innovative suggestions for improving work and alternative solutions to problems

Assist with New Hire Orientation, employee documentation and personnel files

Process employee badges, replacement badges and temporary badges

Prioritize work activities to complete work in a timely manner

Perform other clerical duties for the HR Department and other corporate departments as required

Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.

Ensures all Belize labor laws are enforced

LEADERSHIP RESPONSIBILITIES

This job has no supervisory or leadership responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations.  Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers.  Remains tactful when communicating negative information.  Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.

EDUCATION and/or EXPERIENCE 

High school diploma or equivalent (GED, HSED) required. One year related experience required.

TECHNOLOGY SKILL BASE

This position requires a working knowledge of computer technology that includes: Windows, PowerPoint, Advanced Word and Excel.  Individuals must possess the ability to learn and understand new software and other technology applications as introduced by the Client and Alta Resources.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment

Alta Resources is an equal employment opportunity employer. 

Due to the nature of this work individuals are required to be on-sight during hours designated, however, the occasion will arise when the employee must be off-site due to business functions.