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Convera - Luxembourg Financial, 68 rue du Fort Niedergrunewald, Luxembourg, LU-LU, LUX ● Req #371Friday, 31 March 2023Outsourcing Officer - Luxembourg As an Outsourcing Officer in our European HQ in Luxembourg, you will be responsible for setting up and implementing the outsourcing oversight framework for Convera Europe Financial SA (“CEF”) ensuring a strong level of oversight and due diligence is in place across all critical outsourcing arrangements, both external and internal. You will also support the business units in their duties with regards to services outsourced by CEF and secure a harmonized first ...Read more about Outsourcing Officer - LuxembourgMore
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Staff Product Delivery Manager – Australia In this role, you will become the local customer and strategy expert, with an oversight for all activities related to developing new Products and existing Product Features that create value both for customers and Convera. In your role as a Staff Product Delivery Manager, you will: Ensure Convera products are appropriately packaged & rolled out through the entire roadmap from launch to general adoption Be responsib ...Read more about Staff Product Delivery Manager – AustraliaMore
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Convera is seeking a Principal, Customer Insights to join our global Customer & Market Insights team. We are looking for someone with strong business acumen and market research experience to relentlessly obsess about our customers and their motivations. Based in either New York or London, this role will serve as the go-to expert for customer research, delivering programs that provide scalable sources of customer insights. In this role, you will need to be an experienced research exp ...Read more about Principal, Customer InsightsMore
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Convera is seeking an Onboarding Lead based in Sydney . This is a rare opportunity to join Convera as a founding member of the Customer Success Programs & Operations function; helping to shape the future of customer experience for more than 30,000 small and medium-sized businesses, educational institutions, financial institutions, law firms, and NGOs spanning over 40 countries and territories and 140 currencies. The Onboarding Lead is responsible for providing a delightful onboarding experienc ...Read more about Onboarding LeadMore
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FX Dealer – Brisbane, Australia In this role, you will work with a portfolio of SME clients on their foreign exchange requirements to achieve set business goals. You are expected to actively service these clients on their payment requirements on both our online and offline channels. provide expertise in the areas of corporate foreign exchange and payment solutions to our corporate clients Client relationship management. Booking FX de ...Read more about FX Dealer, BrisbaneMore
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New York, NY, USA ● Req #415Monday, 20 March 2023Want to be part of a company that feels like a start-up but already has a successful business with significant runway for stronger and faster growth? Are you interested in building a career in Fintech at a place with the ambition and means to become a unique B2B platform that is truly agile-at-scale? Do you want to work somewhere with great people from a wide variety of backgrounds because people are what power our company’s success? Then Convera is the place for you! In 2021, we launche ...Read more about Director - Enterprise Accounts (Cross Border Payments)More
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Convera is seeking an Onboarding Specialist based in Peterborough or London, UK, Vilnius, Lithuania or any of our locations in Europe. This is a rare opportunity to join Convera as a founding member of the Customer Success Programs & Operations function; helping to shape the future of customer experience for more than 30,000 small and medium-sized businesses, educational institutions, financial institutions, law firms, and NGOs spanning over 40 countries and territories and 140 currencies. The ...Read more about Onboarding SpecialistMore
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Convera is seeking a Customer Support Associate based in Malta. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities fo ...Read more about Customer Support AssociateMore
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London, UK ● Req #407Thursday, 16 March 2023Want to be part of a company that feels like a start-up but already has a successful business with significant runway for stronger and faster growth? Are you interested in building a career in Fintech at a place with the ambition and means to become a unique B2B platform that is truly agile-at-scale? Do you want to work somewhere with great people from a wide variety of backgrounds because people are what power our company’s success? Then Convera is the place for you! In 2021, we launche ...Read more about Digital Partnerships Executive - Cross Border PaymentsMore
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Sydney NSW, Australia ● Req #401Thursday, 16 March 2023Key Account Manager (Financial Institutions) – Sydney, Australia The purpose of this role is to effectively manage relationships with some of Convera’s key clients in the Financial Institution sector. You will assess client’s current needs and determine opportunities (wallet share potential) and execute a defined (with the customer) quarterly plan. The focus is to identify opportunities to sell integrated solutions and ensure continued client growth and satisfaction. ...Read more about Key Account Manager (Financial Institutions)More
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Senior Business Development Manager – Singapore In your role as Senior Business Development Manager, you will: Liaise with business prospects on behalf of Convera to attract and maintain new clients. Influence everyone from the owner of a start-up to the FD or CEO of a large, established corporate. You may initially consult with them on their currency requirements, risk profile, and payment solutions and progress toward securing sustainable, profitable ...Read more about Senior Business Development Manager – SingaporeMore
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Vilnius, Vilnius City Municipality, Lithuania ● Req #290Wednesday, 15 March 2023We are looking for a forward-thinking Senior Director of Tech Operations with strong technical leadership qualities,product management and process re-engineering experience, who will build and lead our operations re-engineering efforts including redefining the application stack that will improve our efficiency and quality of service to our customers. The scope of the role will be supporting both our operations, compliance and risk organizations in transforming the end-to-end payment and case ...Read more about Senior Director, Technology & Operations Re-engineeringMore
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As a Credit Analyst with Convera based in Toronto (hybrid role), you will be responsible for credit assessments of new clients and review existing customers to establish and assess the provision of acceptable credit terms in accordance with Converas company policy You will be responsible for: • Provide written credit assessment of new clients in a timely manner and within established SLAs. • Conduct annual reviews on Convera clients’ credit position. • Ensure a high standard of writt ...Read more about Credit AnalystMore
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Pune, India, Business Bay, Pune, IN-MH, IND ● Req #409Monday, 13 March 2023As an Engineering Manager with Convera; You will be responsible for: Collaborating with multi-disciplinary team of engineering, data science, product management, infosec to deliver new platform capabilities that provide customer value. Leading 2-3 full stack Pods consisting of front-end, back-end, and automated testing engineers Building and maintaining a roadmap of both business and technical initiatives and deliverables Taking ownership of Enterprise pr ...Read more about Engineering Manager - RemoteMore
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London Alphabeta 1.75, 14-18 Finsbury Square, London, GB-LND, GBR ● Req #211Friday, 10 March 2023We are looking for a forward-thinking Senior Director of Tech Operations with strong technical leadership qualities,product management and process re-engineering experience, who will build and lead our operations re-engineering efforts including redefining the application stack that will improve our efficiency and quality of service to our customers. The scope of the role will be supporting both our operations, compliance and risk organizations in transforming the end-to-end payment and case ...Read more about Senior Director, Technology & Operations Re-engineeringMore
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London Alphabeta 1.75, 14-18 Finsbury Square, London, GB-LND, GBR ● Req #351Thursday, 9 March 2023Group Chief Risk Officer Global Remit – London As a Group Chief Risk Officer Global Remit with Convera, based in our London office, you will be responsible for promoting a sound risk culture across all entities and regions of our organization through ensuring that there is a well-defined risk appetite framework that helps employees take informed decisions as they execute their business plans. This is a high impact and hands on role where you will strategically implement the risk gover ...Read more about Group Chief Risk Officer Global Remit – LondonMore
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Sydney NSW, Australia ● Req #390Thursday, 9 March 2023Strategic Relationship Manager - B2B Cross Border Payments Bring your experience and talent to be part of a world-class commercial function within the GTM organization in Convera. We are committed to moving money for the better. Join Convera as a Strategic Customer Relationship Manager to work within the global strategic relationship management (SRM) function, assist GTM transformation initiatives, and be a customer champion! The Role: At Convera, we are building new st ...Read more about Strategic Relationship Manager - B2B Cross Border PaymentsMore